Privacy Policy

DooScout ("DooScout," "we," "us," or "our") is a product of MSGBird Systems. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, use our software, or connect your Meta advertising accounts.

Information we collect

We may collect the following categories of information:

• Account and contact information — name, email address, company name, billing details, and communications you send us.
• Advertising platform data — when you connect Meta (Facebook/Instagram) ad accounts, we access campaign, ad set, ad, and performance metrics needed to compute creative fatigue scores and recommendations. We do not sell this data.
• Usage data — log data, device/browser type, IP address, pages viewed, and product interaction events used to improve reliability and security.
• Cookies and similar technologies — used for authentication, analytics, and remembering preferences on our website.

How we use information

• Provide, operate, and improve the DooScout platform and website.
• Generate creative fatigue scores, alerts, and Kill / Scale / Watch recommendations.
• Process subscriptions, invoices, and customer support requests.
• Send service-related notices, product updates, and security alerts.
• Detect fraud, abuse, and violations of our Terms & Conditions.
• Comply with legal obligations and enforce our agreements.

Legal bases (where applicable)

If you are in the European Economic Area, United Kingdom, or similar jurisdictions, we process personal data based on contract performance, legitimate interests (such as product improvement and security), consent where required, and legal compliance.

How we share information

We do not sell personal information. We may share information with:

• Service providers — cloud hosting, analytics, payment processing, email delivery, and customer support tools bound by confidentiality obligations.
• Meta / third-party platforms — only as needed to authenticate and retrieve advertising data you authorize.
• Professional advisors and authorities — when required by law or to protect rights, safety, and security.
• Business transfers — in connection with a merger, acquisition, or asset sale, subject to continued protection of your information.

Data retention

We retain information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Aggregated or de-identified data may be kept longer for analytics and product improvement.

Security

We implement administrative, technical, and organizational measures designed to protect information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

Your choices and rights

Depending on your location, you may have rights to access, correct, delete, restrict, or port your personal data, and to object to or withdraw consent for certain processing. Contact us at yash@dooscout.com to exercise these rights.

International transfers

We may process and store information in countries other than where you reside. Where required, we use appropriate safeguards for cross-border transfers.

Children

DooScout is not directed to individuals under 16, and we do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the "Last updated" date. Material changes may be communicated by email or in-product notice.

Contact us

Questions about this Privacy Policy? Email yash@dooscout.com or use our contact form.